Showing posts with label Computer Problems. Show all posts
Showing posts with label Computer Problems. Show all posts

Since our beep beep beep beep adventure, "someone" wanted to MOVE me. Can you believe that?? MOVE ME and not them beeping thing. But since you all stood up for me (thank you all sweet people) and made her feel bad for even contemplating abouts it, she changed her mind.

Support Man came this morning while she was halfway stuck in her works. Punctual on the dots. Her silly face was still stuck in them computer (which didn't beep this morning). The neighbourhood doggies sounded the alarm of a introoOOder approaching to me. But I was a wee bit tired this morning (cos its a Tuesday) and didn't hear their alarm. When i heard it, Support Man was already at the gate. I secured the house and gave him one of my loudest bark that sort of threw him sideways. *BOL*

Anny put me on my chair in the hall and ask me to zip it up. But i was just securing the house. Grandpa was sleeping in the hall too but he didn't hear a thing. Support Man walked in with 5 boxes. I was a wondering if those were peace offerings for me.

Support Man was a bit stuck up. Didn't smile at all. Probably it was because i spooked him and threw him sideways. I don't smell no doggie friendly person here. He didn't even acknowledge me or give me some biscuits or greenie or jaffa cakes like Wilf's workers at his home. How can you come into my house without a peace offering. Wait till i get at your ankles!

I ran into the room and took my seat on my poang and WATCHED HIM. Just in case he try to be funny and sit on my poang or lie on my bed but i dun think he can fit on my blue bed. No one is supposed to intrude into me and Anny's space without permission. I showed him my displeasure and reminded him that i got my EYES on him. I saw him shivering a little and hurriedly tried and finish his work. He dare not even turn around just in case i leap at him *BOL*


can you hear me growl? i got my eyes on Support Man

Anyways... Support Man came and change 4 rams (whatever that is) and a tiny fan in the big white box on her table. Now her CPU is all beautiful again and soundless :) I can sleep in peace now.

Thank you Support Man. Even though you were a bit stuck up, you did finally managed a tiny smile when you left. But NO cookie for me. Can you believe that. NO COOKIE. Next time, i'll surely bite you.

woofs!
Dommy

Footnote to Puddles: No rubber was used when the CPU was opened :p
Time and tide waits for no man.

Time.. how it just flies by. First it was wednesday when i was doing the Wordless Wednesday Not... and then suddenly it became Monday again. I think i might have fallen into some time warp and when i fell back out to reality, it is Monday. Goodness.

Since it is a Monday today, i got up early to fire up the system. Have a cuppa coffee and tried to get a head start in things. By 9.10am, the dreaded *BEEP BEEP BEEP BEEP* came back on and my whole system shutdown. I turned pale as i did not pull one of my working files into the external yesterday night. I spent hours working on that file yesterday and now its probably gone. Even though my stupid gut (which is always right) was nudging me to pull it into the external, i choose to not listen to it. I must learn to listen to my gut more.

Suddenly it hit me that i needed a moment in the loo. Off on my merry way with a bunch of stuffs to read. Poo moment sometimes helps to put things into perspective :) Does these moments help you think too?

Anyways... first off was to check on the warranty of this computer. 107 days left. COOL! The smartest thing my IT guy did when he purchased these computers for us was to extend the warranty to 3 years. For a small amount of money, extending the warranty does help now.

Next was to call the support line. This time i didn't storm out of the house with the CPU under my arms and run to the service center :)

This is what transpires between the support guy and i this morning.

Timberlake: Hello. Good Morning. I am Timberlake.

me: Hello.

Timberlake: Can i have your service tag number please mam?

me: Sure. Its.. bla bla bla bla....

Timberlake: How can i help you mam?

me: My computer will not start up and its starting to beep againnnnnn.

Timberlake: Did this happen before?

me: Yes.. it happen few months back and i sent it to your service center.

Timberlake: Can you tell me the color of your power button?

me: Power button?

Timberlake: Yes.. the light on the power button. What color is it?

me: Wait. Let me turn it on and see.

Timberlake: Ok mam. Please turn on your PC.

me: Blue. Its Blue. Ops! How come it is starting up? I did try many times just now and it was just beeping away and it didn't start up. Now it is starting up. (Now i am sounding like some idiotic fool)

Timberlake: Its ok mam. (Trying not to laugh)

me: I am so sorry. It did Beep this morning and refused to start up.

Timberlake: How many times did it Beep?

me: BEEP BEEP BEEP BEEP... that is 4 beeps (sounding idiotic again)

Timberlake: Please hold on a minute and let me check what seems to be the problem when it beeps 4 times.

me: BEEP BEEP BEEP BEEP!

Timberlake: Yes i hear you mam.

me: sorry.

Timberlake: 4 beeps means its probably a problem with your RAM. Its probably dusty.

me: Oh.. what should i do? I don't like the beeps to come back.

Timberlake: Now i would need your help to shut everything down and open up the CPU. Use a rubber and rub on the golden part of the RAM.

me: rubber? to rub? You mean eraser?

Timberlake: Yes. The normal eraser.

me: But i don't know where is the RAM.

Timberlake: Oh. Its ok then. We shall send our support guy to you tomorrow and check on your system. And if the RAM is faulty, we shall replace it for you.

me: Oh.. that's very good. Very kind of you sir. Thank you.

My experience with customer service was good this morning. He was most helpful and kind. He tried not to laugh when i told him i didn't know where is the RAM. *LOL* But you see, i didn't want to open up the CPU and screw things up. The insides of the computer is a maze to me. I would probably rub something and something else would come off instead.

I got a problem now. My computer is in my bedroom. My working table is beside my bed. This guy is gonna come over tomorrow and wonder how i work with a big bed beside me and a dog and dog bed beside my working table too. *LOL* I guess we have to move the bed and the dog tonite.


move? me? whyyyyyyyyyyyyyyyyyyyyyyyyy?
Hello peeps. A week away from the computer is pretty stressful *LOL* Not any computer but my own computer. I did meet a couple of other computers who didn't quite meet my "standards". I am pretty lost without my own stuffs the way i tuned them. Guess i am just too set in my ways.

I went to pick my computer up yesterday morning when i came home from a part working holiday in Kuala Lumpur :) With a silly grin (yes.. my computer makes me grin), i plug my system on and what greeted me was BEEP BEEP BEEP BEEP. I went NoooooooooooooOOOOOOOOOOOOOOOOOOOOOOOooooooooo.. kinda like the end of the world thingy in movies *LOL* It wasn't quite hilarious then because some people were waiting for me to send some work to them. On and off and on and off... same beeping sounds. Darn!

Off i went with a very angry face back to the shop. Even my dad and Dom were moving aside when they see me storming out of my room with the CPU under my arm. *LOL* I heard my dad said... drive slowly ah. When i am angry, i usually drive like a crazy fool. Some people would know. Its worse when i have a brown paper bag with me. But that's another story for some other day.

By the time i reached the shop... i have cooled down. Slowly i told the shop manager... it is beeping again. He was apologetic and said he will test it again. Off i went on home and informed my office that i am computerless again. I probably would be fired soon if this is beginning to be a norm. It is a good thing i work with another colleague on things. Both of us sort of support each other when one is down. So the whole workload went off to her side. Poor woman was up to her nose in work. She kept asking me... when is your computer coming back. *LOL*

Bright and early today, i called the shop again. The manager said, when we tested your system yesterday, there was no BEEP at all. He tried everything and there was still no BEEP. He explained he cannot change the motherboard if its not faulty as its company policy to only replace things that are problematic. I turn a bit yellow and green.. and pale. Then i ask him.. what now? He said.. you got to wait until the next time it beeps.. then you call support from your home and let them listen to the beep. If they cannot solve it online, then they will change it for you. Meaning problem not solved.

I went to pick up my un-BEEP CPU which was probably rolling on the floor laughing at me. I swear it was grinning at me for pulling such a joke on me. But the shop manager was sweet. He still carried my CPU for me to my car both times. Such a gentleman. He was apologetic. He was just doing his job. I can't be mad at him.

Well... this is a few hours of un-BEEPness :) I don't know if my computer will decide to BEEP or un-BEEP on me tomorrow. But hopefully we'll get a beep to get it sorted out soon. Intermittent BEEPs are pretty annoying.
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